Your privacy matters to us.

MrSalesman provides an AI customer agent platform designed to help businesses understand customer conversations, leverage relevant business context, and execute approved actions across customer interactions.

This Privacy Policy explains how we handle personal information when you visit our websites, communicate with us, use MrSalesman services, or otherwise interact with us.

Where a business uses MrSalesman to process personal information about its customers, that business determines the purposes and means of processing. MrSalesman processes that information on the business’s behalf as a service provider or data processor, depending on the applicable law and the specific contractual relationship.

We use the collected information for specific purposes, including:

• Providing, maintaining, and operating our services
• Creating and managing user accounts
• Responding to inquiries and communications
• Providing technical and customer support
• Processing contact requests or career applications
• Personalizing and improving our services
• Analyzing website traffic and usage trends
• Measuring website performance and optimization
• Enhancing the overall user experience
• Monitoring system reliability and performance
• Detecting, preventing, and investigating fraud, abuse, and security incidents
• Maintaining robust system security
• Communicating updates and operational messages
• Complying with applicable legal obligations
• Establishing, exercising, or defending legal claims
• Other purposes disclosed at the time of collection or permitted by law

MrSalesman utilizes artificial intelligence technologies to process customer conversations and business context according to the configurations, rules, and permissions established by the business customer.

• Customer conversations are processed in real time to generate accurate responses.
• Business knowledge bases are queried to provide factually grounded answers.
• Approved actions are executed safely based on configured permissions and workflows.
• Human handoffs preserve the complete conversation history to ensure smooth transitions.
• Business customers retain full control over the specific data and actions the AI agent can access, subject to core product capabilities.

When a business utilizes MrSalesman to interact with its end-users, that business is generally responsible for determining what personal information it shares with MrSalesman and how that data should be handled, subject to applicable privacy laws.

MrSalesman processes this underlying data strictly according to the customer's direct instructions, platform configurations, service agreements, and applicable legal frameworks.

Separate contractual terms or a formal Data Processing Agreement (DPA) typically govern these relationships.

Our public website utilizes cookies and similar tracking technologies for the following operational needs:

• Essential website functionality and core navigation
• System security and fraud prevention
• Performance optimization
• Analytics and usage trends
• Measuring the effectiveness of marketing initiatives

Where required by applicable data protection laws, we obtain your explicit consent before deploying non-essential cookies or similar tracking technologies.

Through our cookie management tools, users can generally:

• Accept optional tracking technologies
• Reject optional tracking technologies
• Adjust individual cookie preferences
• Withdraw previously granted consent at any time

Essential technical cookies will continue to operate as they are strictly necessary for website functionality and security.

MrSalesman may implement advertising or marketing measurement technologies in the future. Any deployment will strictly adhere to applicable laws and feature appropriate user opt-out controls.

We may share information with the following categories of recipients:

MrSalesman and its global service providers operate across multiple countries. Consequently, personal information may be transferred to, stored in, and processed in jurisdictions outside of your home country.

Where required by law, we implement appropriate legal safeguards and transfer mechanisms—such as Standard Contractual Clauses—depending on the jurisdiction and specific legal requirements.

Our data retention timelines depend directly on:

• The primary purpose of the data processing
• The nature and sensitivity of the information
• Specific customer and business configurations
• Contractual commitments and service agreements
• Applicable statutory legal obligations
• Information security requirements
• Dispute resolution and litigation needs

We retain personal information only for as long as reasonably necessary to fulfill the applicable purpose, or as otherwise required or permitted by law.

MrSalesman implements appropriate technical and organizational measures designed to secure personal information against unauthorized access, loss, or alteration. These measures include:

• Strict identity and access controls
• Multi-factor authentication protocols
• Data encryption both at rest and in transit
• Continuous security monitoring and logging
• Granular permission management frameworks
• Structured incident response and mitigation processes

Please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute data security.

Depending on your geographical location and the applicable local data protection laws, you may possess specific statutory rights regarding your personal information, including the right to:

• Request access to the personal data we hold about you
• Request the correction of inaccurate or incomplete data
• Request the deletion of your personal information
• Request data portability to transfer your data to another provider
• Object to the processing of your data for specific purposes
• Request the restriction of processing under certain conditions
• Withdraw your consent at any time without affecting past lawfulness
• Opt-out of specific data processing activities, such as profiling or targeted ads
• Appeal an adverse decision regarding a privacy rights request
• Lodge a formal complaint with a competent supervisory authority or data regulator

These rights vary significantly by jurisdiction and are subject to certain legal exceptions and verifications.

MrSalesman is not intended for children where applicable law prohibits collection or use of their information without appropriate authorization.

Choices such as:

• Cookie preferences
• Marketing communication preferences
• Account controls where available
• Privacy requests
• Contacting us about personal information

Business customers may require a Data Processing Agreement or similar contractual terms when MrSalesman processes personal information on their behalf.

Where applicable, those terms govern the processing relationship in addition to this Privacy Policy.

We may update the policy from time to time. Material changes may be communicated through appropriate channels where required by law.